Phu Quoc Scooter Rental Inclusions Guide

The rental arranged through this guide includes two helmets, one liter of fuel, delivery, basic third-party insurance and 24/7 roadside assistance. Some packages also list a raincoat and phone holder. A lock is not confirmed as a standard inclusion, and helmet quality can vary, so check every item at handover and confirm the exact package on WhatsApp.

How many helmets come with the scooter?

Two safety helmets come with every rental, but you should inspect both before accepting the bike.

Check that each helmet fits firmly, has an intact shell and a working strap. Look at the visor and inner padding as well. Helmets are included with every rental, but their quality varies considerably between bikes and local partners.

If one helmet is damaged or does not fit, ask for another before leaving. A passenger should have a helmet that fits properly, not simply the spare helmet that happens to be on the seat.

The rental package includes two helmets for one scooter. If you need more equipment, ask on WhatsApp before booking rather than relying on an informal arrangement at handover.

How much fuel is included?

The package described here includes one liter of fuel. Confirm the fuel level when the scooter arrives and ask how the bike should be returned.

Fuel policies differ across Phu Quoc listings. Some bikes are supplied with just enough fuel to reach the nearest pump, while other arrangements state that one liter is included. The important point is to agree on the starting level and return expectation before you set off.

Take a quick photo of the fuel gauge at handover. It helps avoid confusion if the gauge is difficult to read or the scooter is delivered with very little fuel. A local partner can also point you to a nearby petrol station.

For a general guide, automatic scooter rental is VND 150,000-250,000 a day. This guide range was checked on 5 November 2026. The exact quote depends on the scooter and booking arrangement, so confirm it on WhatsApp before you pay.

What insurance does the rental include?

Every bike includes Vietnamese mandatory third-party liability insurance at no extra cost, according to the rental information used for this guide.

This basic cover should not be treated as comprehensive travel insurance. Ask what happens if the rider is injured, the scooter is damaged, the scooter is stolen, or another person makes a claim. Ask whether there is an excess, which documents are required and who must report an incident.

Insurance terms can differ by local partner and by the rider’s circumstances. Operators and local sources report that Vietnamese third-party liability insurance is included, but confirm the current rule and the policy limits on WhatsApp or at handover. Keep the rental agreement and any insurance documents with you while riding.

Do not wait until there is a problem to ask about cover. The rental agreement guide explains which insurance and responsibility details to look for before signing.

Is roadside assistance included?

Yes. The package includes 24/7 English-speaking roadside assistance.

Roadside help is intended for problems such as a breakdown, puncture or other mechanical issue. Ask whether the local partner can also help with a lost key, a minor incident or a scooter that will not start. The answer may depend on the problem and your location.

Reputable companies offer roadside assistance within 30 minutes on the island’s west coast. That does not promise the same response time in every area. Phu Quoc covers long routes, and the north zone, including Bai Dai and Ganh Dau, is about 30 to 40 km from the airport. Tell the partner your location clearly if you need help.

Save the WhatsApp conversation and the emergency contact before riding away. If you have an accident, move to a safe place when possible and ask for instructions. Confirm the current support process with the local partner rather than assuming that every problem is handled in the same way.

Where can the scooter be delivered?

Delivery can be arranged to your resort, or you can meet the local partner at Phu Quoc International Airport.

The available rental information describes free delivery in Duong Dong and also lists free delivery anywhere on the island. Because delivery arrangements can differ by local partner and location, confirm the exact meeting point and any delivery conditions on WhatsApp.

Give a clear name for your resort or accommodation and include your arrival details. The south zone, including An Thoi and Sunset Town, is about 20 km from the airport. The north zone, including Bai Dai and Ganh Dau, is about 30 to 40 km from the airport, roughly 45 minutes away. These distances make the handover location important.

You can also arrange a meeting at the airport. Confirm where to meet, how to identify the scooter and what to do if your arrival changes. Delivery is normally handled during the partner’s operating arrangements, so ask about your requested handover time before booking.

Is a lock included with the scooter?

A separate lock is not confirmed as a standard inclusion.

Some scooters have a built-in steering lock, but the available rental information does not confirm that every bike includes a separate chain or disc lock. Ask the local partner to show you the working lock at handover if you need one.

Also ask where the scooter should be parked overnight. A resort, hotel or other accommodation may have its own parking area or instructions. Do not leave the bike in an agreed location until you know whether the steering lock works and whether an additional lock is supplied.

Use the handover to check the key, ignition, steering lock, lights, brakes, tyres and fuel gauge. The scooter rental damage check covers the main checks and photos to take before riding away.

What else is included at handover?

The package described here also includes a raincoat and phone holder.

A raincoat is useful during Phu Quoc’s rainy season, roughly May to October, but check that it is present and usable before leaving. In the dry season, roughly December to April, you may use it less, but weather can still change during a ride.

Check that the phone holder grips your device securely and does not block the controls. Do not rely on it as a substitute for safe navigation. Set your route before moving and pull over before changing directions or checking a message.

You should also confirm the handover record, fuel level, existing marks and the return instructions. The refundable cash deposit is paid to the bike’s owner at handover, while your passport stays with you. Read the agreement before paying the deposit, and ask for clarification about any damage or return condition you do not understand.

What should you confirm before paying?

Confirm the scooter model, daily rental period, included equipment, fuel level, insurance limits, roadside contact, delivery point and return instructions.

We arrange bookings with local partners and confirm the exact price in the WhatsApp chat before you pay. Ask the partner to repeat the inclusions in writing. This is especially useful for the lock, fuel policy, insurance exclusions and delivery to accommodation outside central Duong Dong.

The guide range for an automatic scooter is VND 150,000-250,000 a day, checked on 5 November 2026. Figures differ by operator, and the confirmed quote may change with the scooter or booking details.

What to do next

Start with the automatic scooter rental per day guide if you are comparing a standard daily booking. Then review the rental agreement guide and damage checklist before handover.

Message us on WhatsApp with your dates, pickup location and preferred scooter type. We arrange the booking with a local partner and confirm the exact inclusions and price before you pay.